![]() ![]() In order to access your class via Zoom, you MUST log into your Kaplan Learning Management System (LMS) account first. Please check your account and ensure that the first name, last name, and email address associated with your Zoom account matches your Kaplan account.įor more information, please refer to your course completion instructions, which are located on your student dashboard. If you have an active Zoom account and will attend by either the Zoom application or your web browser: As a reminder, it is highly recommended that you download the Zoom application for the best user experience. Be sure to use the same first name, last name, and email address associated with your Kaplan account. Please click the link here and follow the instructions to set up your Zoom account. To set up a free Zoom account and attend via your web browser: This way, the details displayed in the Zoom room match the details displayed on our class roster, ensuring that we know who you are and that you receive credit for the class (if you are taking a class for credit). ![]() When creating your Zoom account, please use the same first name, last name, and email address associated with your Kaplan account. After you have downloaded and installed the Zoom application, you will be prompted to log in or sign up. Please click here to download and install Zoom and create an account. To set up a free Zoom account and download the free Zoom application on your computer/laptop: Optional/Recommend: Download and Install the Zoom application.Ensure Zoom account information matches your Kaplan account (first/last name & email address).Create a Zoom account if you don’t already have one.You are required to complete the following steps before attending Live Online classes, which are held on Zoom: To contact us through the mail, our address is: Password reset and course access assistance is available Monday - Friday 9:00 am - 10:00 pm EST.Įmail: Kaplan's System Requirements Curriculum Support TeamĪ team of national and state-specific Kaplan Real Estate Education Subject Matter Experts are ready to answer your curriculum questions, contact them directly by emailing can expect a reply to your question no later than 24 hours or the next business day. Our teams can also be reached by email or the chat feature found in the lower right hand section of our website.Ĭurrently enrolled students with questions about reprinting a certificate, locating/tracking materials, or requesting a transfer, please contact our Student Support team: Monday – Friday 9:00 am to 6:00 pm EST.Wednesdays, Thursdays, or Fridays, between 10:00 am and 2:00 pm ET are the best times to contact Customer or Technical Support.Please reach out directly to our friendly Student or Technical Support staff with your questions about our programs, courses, or instructors. The Kaplan Real Estate Education student experience is very important to us. ![]()
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